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XTM Academy

Establish a connection to the LSP


This procedure has certain steps required for the subcontractor and others for the contractor.

    1. From the contractor instance of XTM send your connection information to the subcontractor by performing the following steps:

      1. Edit the LSP by clicking on users from the top menu, then LSPs.

      2. From the left-hand side menu, click on the connection tab.

      3. Check the appropriate checkboxes in the User Type section.

      4. From the licenses section determine the number of licenses the LSP can borrow from your application. - Optional


        This is required only if the LSP is using a free subcontracting account and can be changed anytime.

      5. Scroll to the bottom of the page and click the send e-mail button. This sends the pre-configured information found in the Your connection information to send to the LSP section to the LSP for confirmation.

    2. An e-mail is now sent to the LSP. Have the LSP perform the steps in their XTM Instance that is indicated in the e-mail they received as seen below:

    3. From the.contractor instance of XTM, verify that the connection with the LSP is now established by performing the following:

      1. Edit the LSP and click on the Connection tab from the left-hand side menu.

      2. Scroll down to the Connection information from the LSP section. Notice that the LSP connection is now populated.

      3. From the top menu in XTM Cloud click on Users. From there click on LSPs.

      4. Find the LSP on the list and on the far right verify that a green circle appears under the connection column for this LSP. If it does appear then the connection is established and you can send content to the LSP for translation.